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POLICIES

1. Information we collect

When you interact with ONYX GOLF, we may collect the following categories of personal information:

  • Identifiers: This includes your full name, email address, phone number, and billing/shipping addresses. We collect this to fulfill your orders, communicate with you, and provide customer support.

  • Commercial Information: Includes details about products you’ve purchased, order history, and your preferred payment method. This helps us process transactions and personalize your shopping experience.

  • Internet or Other Electronic Network Activity: Such as your IP address, browser type, device type, operating system, and browsing behavior on our website. This data is used to improve website performance, analyze usage trends, and enhance your user experience.

  • Geolocation Data: We may collect approximate location data derived from your IP address for purposes like fraud detection and regional service offerings.

We do not collect sensitive personal information (such as social security numbers, driver's license numbers, or biometric data).

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer service and respond to inquiries

  • Send order updates and, if you opt in, marketing communications

  • Inform you about new products, services, events, promotions, or partner offers

  • Improve our website, services, and your overall customer experience

  • Analyze customer behavior and trends

  • Conduct research and measure the effectiveness of our marketing

  • Detect and prevent fraud or misuse

3. Your Rights as a California Consumer

If you are a California resident, you have the following rights under the CCPA/CPRA:

  • Right to Know: Request details about what personal information we collect, use, and disclose.

  • Right to Delete: Request the deletion of your personal information, with certain exceptions.

  • Right to Opt-Out: Opt out of the sale or sharing of personal information (note: we do not sell your data).

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Non-Discrimination: You will not be penalized for exercising your rights.

To exercise your rights, please contact us at:

📧 Email: info@onyxgolf.com
📞 Phone: 949-393-7820

We may verify your identity using your name, email, and recent transaction history.

4. Do Not Track Signals and Cookies

We honor Do Not Track (DNT) signals where supported.
We also use cookies and similar technologies to:

  • Maintain your cart and login sessions

  • Analyze website traffic and trends

  • Improve our services

You can manage cookies through your browser settings.

6. Third-Party Services

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping partners (e.g., USPS, UPS, FedEx)

  • Marketing and analytics providers (e.g., email and tracking services)

All third-party providers are contractually obligated to protect your data and use it only for the intended purposes.

7. Data Retention

We retain personal data only as long as needed for business or legal reasons, such as fulfilling your order or resolving disputes.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from anyone under 13 years of age.

9. Policy Updates

We may revise this policy occasionally. All changes will be posted on this page with the new effective date.

General rules 

  •  No Smoking

  •  No metal cleats.

  • Clean clubs before entering.

  •  No outside food or drinks.

  •  No outside alcohol.

  • All alcohol must be finished in the facility.

  • No pets

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